Ordering

How to Order

There are several ways to order:

Visit our website. Log into your online account to order samples, check stock and pricing, request lead times, reserve product, build a quote, place orders, view order status and history, and more.

Call Client Services at 847.247.0100. We’re open M-F: 8 am – 4:30 pm CST.

Email us at brimar@brimarinc.com.

Visit one of our satellite showrooms.

To place orders for samples or product, you must have a Brimar trade account.

To-The-Trade

We sell to trade professionals in the interior design space. However, if you do not have a resale license to open a trade account, we are happy to put you in contact with a designer who can obtain the product for you. Call us at 847.247.0100 or email us.

Tax Exempt

We sell at the wholesale level and do not collect sales tax. You must provide proof of your tax exemption status by sending us a copy of your resale license. This is part of the process in opening a trade account.

Payment

We accept the following methods:
-All major credit cards
-Wire/ACH
-Check

Place your credit card order online.
Your card will be charged the day your order ships.

Please send Wire/ACH payments to:
Lake Forest Bank & Trust Company, N.A.
727 North Bank Lane
Lake Forest, Illinois 60045
Routing Number: 071925334
Account Number: 9199871447
SWIFT Code: WTFCUS44

Please mail check payments to:
Brimar Inc
28250 Ballard Drive
Lake Forest, IL 60045

Pricing and Stock

You must have a Brimar account to check pricing and stock. If you are a design professional and would like to open a Brimar trade account, please complete a New Account Application for approval. Once approved, visit our website and login using your online account. If you have never registered for an online account, Register here. You may also call Client Services to inquire about pricing and stock. Call 847.247.0100 or email us.

Prices are wholesale and shown in U.S. dollars. Pricing is subject to change without notice. All price quotations are exclusive of freight.

Quotes

We are happy to prepare a quote for custom-made products or volume orders. Contact us to discuss the details of your project, we’ll take it from there. Call 847.247.0100 or send us an email. Custom quotes are valid for 30 days.

Discounts

When you log into our website, you will see pricing reflecting your discount. Only if you have a standing discount with Brimar.

Changes / Cancelations

To change or cancel an order, you must immediately notify Brimar for approval before it is processed for shipment. This applies to orders of standard off-the-shelf product. To make changes to your order, please contact Client Services at 847.247.0100 or send us an email. Orders containing custom or special order products cannot be changed or canceled.

Shipments

Shipping

We ship our products worldwide. No matter where you live, your product will be delivered right to you or your client. If you are a trade professional and would like to order Brimar product, please apply for a trade account by completing a New Account Application.

Expedite Orders

We will expedite your order based on your priority needs and carrier of choice. Rush fees will be billed to the customer and will vary based on product category. If you have a transit carrier account number, please provide that to us for billing purposes.

Customer Service

Open an Account

We ship our products worldwide. No matter where you live, your product will be delivered right to you or your client. If you are a trade professional and would like to order Brimar product, please apply for a trade account by completing a New Account Application.

Locate My Account Number

You can find your Brimar account number online at brimarinc.com. Log into your online account with username and password, then click the My Account icon where you can locate your account number and other pertinent account information.

Have Questions?

We’re happy to answer all your questions. Start a Live Chat with a virtual assistant on our website. If you’d rather communicate with an agent by phone, call 847.247.0100 or send us an email message.

Return Policy

Please refer to our Return Policy for details.

Marketing

Resell Products

If you wish to resell Brimar products on your website, you must receive expressed consent from Brimar.
Please call or email us for permission. We’d love to learn more about your business.

Photo Rights

If you would like to request permission to use Brimar photography from its website or digital marketing materials, to be used on your website or marketing collateral, you must receive expressed consent from Brimar based on the ownership and usage rights of the photos. Please email us for permission.