Yes. Products are discontinued, without notice. If you placed an order and stock is no longer available because the item has been discontinued, we will contact you to find a substitution.

If you’re looking for closeout products, view trim collections that are being phased out by visiting our Outlet. Quantities are limited. Once inventory is gone, items can no longer be ordered.  

Yes. If you have a custom design in mind for a residential or commercial space, or contract project that requires unique nuances, we’d love to discuss your vision.

Depending on the trim style, a minimum quantity may apply. Typically, 50 to 100 yards. Please contact us to discuss the details of your design. We will need a drawing with dimensions. A 50% deposit is required at time of design approval before the order is placed. Important to note, custom products are non-returnable and non-refundable.

Yes. Get creative! Simply supply us with physical yarn samples or pantone swatches along with a sketch or image specifying color placement. We will reach out to you to further discuss the details of your custom design.

A minimum quantity applies. Typically, 50 to 100 yards. Before the order is placed, a 50% deposit is required at time of sample approval. Please keep in mind, custom products are non-returnable and non-refundable.

Yes. Complimentary trim samples are available upon request. You must have an account to order. Samples allow you to experience the color, design, details and craftmanship to determine whether the item is a fit for your project.  

Place your sample order online. You may also call us at 847.247.0100 or send an email. Samples are mailed out within 24 hours via USPS^® (factor in additional mailing time). Samples can be expedited by FedEx or UPS^® at the expense of the customer. You can supply us with your FedEx or UPS^® account number to apply the charges.

Yes. We hold trim in reserve for 10 business days. After that time, the product is automatically returned to our inventory. Time can be extended by verbal or written request. Call 847.247.0100 or email us.

To reserve trim, visit our website and log into your online account. Find the product you wish to reserve. On the product detail page choose ‘Reserve’ as the order type, then specify your quantity. The product will be reserved for 10 business days. You may also reserve product by calling us at 847.247.0100 or email.

If you don’t have a Brimar account, you can apply for one by completing a New Account Application. Once the account is approved, we recommend you register for an online account which gives you access to reserve trim.

Yes. Dye lot variations may occur. We always recommend you request a sample to confirm your color selection suits your project. Please be aware, trim colors cannot be guaranteed to match the product images you see in our printed and digital marketing. Always order a sample just to be sure.

Yes. Closeout trimmings are featured in the Trim Outlet on our website.

Yes. We offer an array of high-performance trims made from Bella-Dura™ and Sunbrella^® solution-dyed yarns. They won’t easily fade from the sun. Their stain and mildew-resistant properties are ideal for high traffic areas and weather-specific environments.

Shop the Collections:

Diamond

Aztec

Tribal Fret

Nautika

Stripe

Outdoor Solutions

Seasonal Elegance

Inside Out

The most efficient way to specify trimmings is by going onto our website. Click the Trimmings product category, then select Product Search and start applying your desired search filters for tailored results. 

Another way to find trim on our website is by clicking on the magnifying glass icon in the top left and typing content into the Product Search field. You can enter an item number, collection name, color, material, product description or brief phrase to produce results.

One piece or two yards.

After the two-yard minimum is met, incremental yardage can be ordered by the half yard.

Yes. Individual finish chip samples are available at no charge. You must have an account. Keep in mind, some finishes are hand applied by skilled artisans; therefore, no two pieces are exactly alike. Wooden hardware is a natural product where color and grain variations should be expected. Please note, actual product colors cannot be guaranteed to match the product images you see in our printed and digital marketing.

Place your sample order online. Otherwise call us at 847.247.0100 or send an email. Samples are mailed out within 24 hours through USPS^® or FedEx 2^nd Day (depending on the request), at no charge to the customer. Samples can be expedited via FedEx Express or UPS^® at the customer’s expense. Supply your FedEx or UPS^® account number so we can apply the charges.

Our Finish Chip Binder contains finishes from our most popular hardware collections. It’s a useful sampling tool to be referenced time and time again. Available for purchase online. You must have a Brimar account to order sampling.

If you’d like to view the hardware finishes in person, visit one of our satellite showroom locations nearest you. We advise you call ahead to make sure the collection you wish to see is on display.

No, drapery hardware products cannot be reserved. However, when placing a firm order, we are happy to hold it until your desired ship date.

Yes. Poles are sold in standard lengths, however we will custom cut them down to your exact specifications at an additional charge. Choose from straight or mitre cuts. Some collections do not offer both options. Fall off will be sent with the order if requested. It’s important to note, custom cut poles are non-returnable and non-refundable.  

Yes. All drapery hardware collections offer a splice option. When ordering online, our website will suggest the proper support needed. To save on freight, we recommend cutting poles in half and splicing them together. Shorter pole lengths are more economical to ship.

Yes. Brimar is in the business of bending. We’re experts at custom bending our rods in various configuration to fit bay and bow window areas. We also custom curve French Return rods. Before we quote your project, please submit a paper template with your project details. View instructions on How To Create a Pole Bending Template

Note: not all hardware collections can be bend. Also, please keep in mind custom curved rods are non-returnable and non-refundable.    

Yes. We assemble our drapery rods with motors powered by Somfy^® — a brand built for silence. We apply drapery motorization to our Affinity, Innova and Tribeca collections. Choose from wired or battery-operated motors. Both options will automate pleated or ripplefold drapery styles on command by remote, smartphone, tablet or the sound of your voice.

Contact Client Services with your questions or to request a quote. Call 847.247.0100 or email us.

No. All hardware should be installed by a professional installer. Brimar is not responsible for damages caused by improper mounting or inadequate support. We recommend a center bracket at all splice points for ample support. 

Visit our Product Education page where you can view instructional videos.

Most orders ship FOB Lake Forest, Illinois. Pole lengths at or under 96 inches ship via FedEx (or UPS upon request). Rods and components are shipped together for cost savings.

Pole lengths over 8 feet are shipped via common carrier. Poles and components are shipped separately to prevent damage, unless otherwise specified. Poles and components may arrive on separate days based on the delivery company. Tracking information will be provided on your invoice.

Inspect all shipments immediately upon receipt to ensure there’s no shipping damage or missing pieces. If there is shipping damage, please contact Brimar within 48 hours to submit a claim.

Ordering custom drapery hardware doesn’t have to be intimidating. Our online Custom Hardware Builder will walk you through the ordering process step by step so that you don’t miss a detail to ensure a successful installation. If you’re not quite ready to order, you can build a quote in the Hardware Builder and save it until you are ready to convert it into an order.

If you’re more comfortable talking to a live person, call our Hardware Support Team. They’re standing by to guide you through the process. They are happy to quote your project. Simply email your details with an image and/or drawing to brimar@brimarinc.com to get the process started.   

Another way to find hardware on our website is by clicking on the magnifying glass icon in the top left and typing content into the Product Search field. You can enter an item number, collection name, material, product description or brief phrase to produce results.

No. Since every drapery project is different, Brimar offers hardware by the individual piece to create a custom-tailored drapery system that takes your drapery design, functionality, window shape, and client’s lifestyle into consideration. Ordering by the piece is economical because exact quantities are ordered opposed to hardware sets which include a generic number of components which often go unused and discarded.

If the product is in stock and the order is received by 2 pm CST, it ships within 48 hours.

If a product is backordered, we will contact you with a replenishment date.

If an order contains multiple items where one or two items are backordered, we will hold the entire order, or partial ship upon request.    

There is no minimum order for drapery hardware.

Yes. We offer sample boards representing the most popular styles and finishes. If you work with nails often, this is the perfect sampling tool for you. Four different sample boards are available for purchase. When all four are purchased together, you receive a 100% rebate towards your next nail order. You must have an account to order sampling.

No. We do not reserve nails.

The most efficient way to shop for nails is on our website. Visit the Nails product category, then start applying your desired search filters for tailored results. 

If the product is in stock and the order is received by 2 pm CST, it is shipped within 48 hours.

If a product is backordered, we will contact you with a replenishment date (typically one week).

One box.

Box quantities vary by style.

Designers use decorative nails as a secret weapon to define walls, upholstery, case goods, walls, cornice boards, stair runners, carpeting, room screens, doors and shelving. Brimar offers hundreds of styles. Explore our vast assortment of finishes, sizes and designs.